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Control Unit
Extension Form Overview
Extension | Extn
Extension | Analog
Extension | VoIP
Extension | IP DECT
User Form Overview
User | User
User | Voicemail
User | DND| Short Codes
User | Source Numbers
User | Telephony
User | Forwarding
User | Dial In
User | Voice Recording
User | Coverage
User | Button Programming
User | Twinning | Menu Programming
User | T3 Options
User | Phone Manager Options
Hunt Group Overview
Hunt Group | Hunt Group
Hunt Group | Voicemail
Hunt Group | Fallback
Hunt Group | Queuing| Voice Recording
Short Code | Short Code
Service Settings Form Overview
Service | Service
Service | Bandwidth
Service | IP
Service | Autoconnect
Service | Quota
Service | PPP
Service | Fallback| Dial In
RAS Form Overview
Incoming Call Route Overview
Incoming Call Route | Standard
WAN Port Overview
WAN Port | Frame Relay
WAN Port | DLCIs
WAN Port | Advanced
Directory | Directory Entry
Time Profile Overview
Firewall Profile Form Overview
Firewall | Custom
IP Route Overview
IP Route | IP Route
RIP Dynamic Routing
Least Cost Routing Overview
Least Cost Routing | LCR| Main Route
Least Cost Routing | Alternate Route
Account Code Overview
Account Code | Voice Recording
License | License
Tunnel | Tunnel (L2TP)
Tunnel | L2TP (L2TP)
Tunnel | PPP (L2TP)
Tunnel | Main (IPSec)
Tunnel | IKE Policies (IPSec)
Tunnel | IPSec Policies (IPSec)
Logical LAN
Wireless Overview
Wireless | Security
User Restrictions Overview
User Rights Overview
User Rights | User
User Rights | Short Codes| Telephony
User Rights | Button/Menu Programming
User Rights | Phone Manager
User Rights | Twinning| Membership
Auto Attendant Overview
Auto Attendant | Auto Attendant
Auto Attendant | Actions
Overview of Authorization Code
E911 System Overview
E911 System | E911 System
E911 System | Zones
IP Office Manager Pt.1
IP Office Manager Pt.3
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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.



Short Code | Short Code

This form is used to create System Short Codes. System short codes can be dialed by all IP Office users. However the system short code is ignored if the user dialing matches a user short code or user restriction short code. For full details on short code usage and parameter see the section Short Codes.



Operator Rights View



















IP406 V1




IP406 V2






  • Short Code
    The dialing digits used to trigger the short code. Maximum length 31 characters.

  • Telephone Number
    The number dialed by the short code or parameters for the short code feature. This field can contain numbers and characters. For example, it can contain Voicemail Pro start point names, user names, hunt group names and telephone numbers (including those with special characters). Maximum length 31 characters.

    • Dialing Complete
      The majority of North-American telephony services use en-bloc dialing. Therefore the use of a ; is recommended at the end of all dialing short codes that use an N. This is also recommended for all dialing where secondary dial tone short codes are being used.   

  • Line Group ID: Default = 0
    For short codes that result in the dialing of a number, this field is used to enter the Outgoing Group ID assigned to the lines that should be used.

  • Feature
    Select the action to be performed by the short code. See Short Code Features for a listing.  

  • Locale: Default = Blank
    For short codes that route calls to voicemail, this field can be used to set the prompts locale that should be used if available on the voicemail server. See

  • Force Account Code: Default = Off.
    For short codes that result in the dialing of a number, this field trigger the user being prompted to enter a valid account code before the call is allowed to continue.

  • Force Authorization Code: Default = Off
    This option is only shown on systems where authorization codes have been enabled, see Authorization Codes. If selected, then for short codes that result in the dialing of a number, the user is required to enter a valid authorization code in order to continue the call.
























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