Country Locales

The IP Office system Locale sets factors such as the default ringing tones and caller display settings. The locale also controls the default language that the IP Office voicemail server will use for prompts.

Users and incoming call routes can be set to a locale. That locale will then override the system settings for calls to voicemail.

This following table indicates locale settings used within 3.2 and higher for different functions. Note that reference to a locale does not necessarily indicate support, availability or approval for IP Office within that country.

Pre-3.2:
These are the three character codes used by pre-3.2 IP Office systems to set locales. In IP Office 3.2 they have been replaced by selection of the required country or language by name. The special locale TTY may appear for some users. This is used in conjunction with Voicemail Pro and TTY devices for visually impaired users. Refer to the Voicemail Pro Installation manual for full details.  

Locale:
The country represented by the locale.

Language:
The voicemail prompt language used for that locale.

Manager:
Indicates that the IP Office Manager application can run in the specific locale language. Manager uses the regional settings setting of the PC on which it is running to determine the required language.  

Telephony:
The IP Office provides default telephony settings matching the normal expected defaults for the locale.

Phone Display:
Indicates that display messages from the IP Office to Avaya DS and IP phones can be sent using the appropriate language for that locale. Note that the user locale can be used to override the system locale for these messages. Note also that some phones support their own language selection options for menus displayed by the phone's software.

T3 Phones:
Menus for T3 Series phones available in the specific language.

Voicemail:
These columns indicate for which locales the different Avaya IP Office voicemail servers can provide the appropriate language prompts. In all cases, the system locale can be overridden by setting a different user locale.

EVM:
Indicates that the locale is recognized by Embedded Voicemail and appropriate language prompts are then used. If an unsupported locale is used, Embedded Voicemail will attempt the best match using the first two characters of the locale.

VM Lite:
Indicates that the locale is recognized by Voicemail Lite and appropriate language prompts are then used. For an unsupported locale is used, or one for which the necessary prompts are not available, Voicemail Lite will attempt the best match using a sequence of alternate locales.

VM Pro:
Indicates that the locale is recognized by Voicemail Pro and appropriate language prompts are then used. For an unsupported locale is used, or one for which the necessary prompts are not available, Voicemail Lite will attempt the best match using a sequence of alternate locales. For example French Canadian (frc) fallback to French (fra), then US English (enu) and finally UK English (eng). Note that the languages available are selectable during Voicemail Pro installation. For further details refer to the Voicemail Pro manual.