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Avaya Business Phones

Telecommunications Consulting
Call Barring
Caller Display
Call Intrusion/Call Pickup
Call Waiting
Hot Desking
Parking Calls
Ring Back When Free/ Callback
Message Waiting Indication
Ring Tones
Music on Hold (MOH)
How the System Receives Time
The 'No User' User
DND, Follow Me and Forwarding
Do Not Disturb (DND)
Follow Me
Forward Unconditional
Forward on Busy
Forward on No Answer Determining a User's Busy Status
Chaining and Loops
Transferring Calls
Off-Switch Transfer Restrictions
Overview of Hunt Groups
Hunt Group Types
Call Presentation
Hunt Group Member Availability
Using Queuing
Hunt Group Overflow
Hunt Group Voicemail
Hunt Group Examples
Conferencing Overview
Short Codes
Short Code Fields and Characters
User Dialing
Application Dialing-Secondary Dial Tone
Line Short Codes
Least Cost Routing Overview
Short Code Matching Examples
Short Code List
Overview of Data Routing
Establish ISDN Internet Connection
ISDN Link Between IP Offices
Using a Dedicated T1/PRI ISP Link
Direct Remote Access
Creating a VoIP Link via the WAN Port Using PPP
Create VoIP Link via WAN Port Using Frame Relay
Overview of VoIP
VoIP Protocols-Performance
Small Community Networking
Enabling Small Community Networking
SCN Short Codes
Connecting a Transactional Pad
Paging / Universal Paging Access Module
Paging via an Analog Extension Port
Paging via an Analog Extension Trunk
Making Page Calls
Paging Via Voicemail Pro
Dial By Name
Using Dial by Name
Country Locales
VoIP Implementation
IP Office Manager Pt.1

IP Office Manager Pt.2


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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.





Enabling Small Community Networking

Setup the VoIP Line from System A to System B  

On System A, receive the system configuration.

Click the Line configuration form to display a list of existing lines.

Right-click on the displayed list and select New

In the Line tab for the VoIP line set the following:


    Set a unique Line Number.  

     In the Telephone Number field, enter a description of the link.

    Set the Outgoing Group ID to a unique value.

In the VoIP tab for the VoIP line, set the following:


    Ensure that Voice Networking is ticked. This enables the exchange of directory and user information between the IP Office systems and is the key enabler of Small Community Networking.

    For the Gateway IP Address enter the IP address of System B.

    Select the preferred Compression Mode. The same mode must be used by all VoIP lines and extensions within the network.

    Check that the H450 Support option is set to H450. This enables various Supplementary Signaling Services across the VoIP connection. QSIG can be used if H450 is not supported across the VoIP connection. However QSIG supports fewer supplementary signaling features.

    Do not change any other options from their default settings without testing. For Small Community Networking Enable Fast Start and Local Tones should not be used.

Load the configuration and reboot System A. Note: Configuration changes and additions to VoIP line settings cannot be merged.


Setup the VoIP Line from System B to System A  

On the remote system, repeat the previous steps to create a VoIP VPN link to System A.


    Ensure that the Compression Mode selected in the VoIP tab of the VoIP line is the same at both the central and remote system.

    Load the configuration and reboot the remote IP Office.


Test Small Community Networking 

Test by making calls between extensions on the different systems.





















































































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