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Avaya IP Office

Telecommunications Consulting
Call Barring
Caller Display
Call Intrusion/Call Pickup
Call Waiting
Hot Desking
Parking Calls
Ring Back When Free/ Callback
Message Waiting Indication
Ring Tones
Music on Hold (MOH)
How the System Receives Time
The 'No User' User
DND, Follow Me and Forwarding
Do Not Disturb (DND)
Follow Me
Forward Unconditional
Forward on Busy
Forward on No Answer Determining a User's Busy Status
Chaining and Loops
Transferring Calls
Off-Switch Transfer Restrictions
Overview of Hunt Groups
Hunt Group Types
Call Presentation
Hunt Group Member Availability
Using Queuing
Hunt Group Overflow
Hunt Group Voicemail
Hunt Group Examples
Conferencing Overview
Short Codes
Short Code Fields and Characters
User Dialing
Application Dialing-Secondary Dial Tone
Line Short Codes
Least Cost Routing Overview
Short Code Matching Examples
Short Code List
Overview of Data Routing
Establish ISDN Internet Connection
ISDN Link Between IP Offices
Using a Dedicated T1/PRI ISP Link
Direct Remote Access
Creating a VoIP Link via the WAN Port Using PPP
Create VoIP Link via WAN Port Using Frame Relay
Overview of VoIP
VoIP Protocols-Performance
Small Community Networking
Enabling Small Community Networking
SCN Short Codes
Connecting a Transactional Pad
Paging / Universal Paging Access Module
Paging via an Analog Extension Port
Paging via an Analog Extension Trunk
Making Page Calls
Paging Via Voicemail Pro
Dial By Name
Using Dial by Name
Country Locales
VoIP Implementation
Hot Desking
IP Office Manager Pt.1

IP Office Manager Pt.2


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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.





Making Page Calls

Having setup and tested the paging equipment, users can begin to use it.

If the paging device has been connected via an analog extension port, then the page call features provided for different phones can also be used to page the extension number. Refer to the appropriate phone user guide. Otherwise users can dial the short code setup for paging.

The following methods can be used to make page calls.

Paging via a DSS Key

For extensions with DSS keys, paging can be assigned to one of those keys. The following method programs the key via the Manager application.

  1. Start Manager and load the IP Office configuration.

  2. Click  Users to display the list of Users. In the list, double-click the user whose DSS keys you want to edit.

  3. Select the Button Programming tab (Digital Telephony tab on UK English systems).

  4. For the required DSS button, select Dial as the Action. For the Telephone number enter the paging short code or the extension number or the extension name in quotes.

  5. Click OK.

  6. Save the new configuration.

Paging from Phone Manager

You can add a speed dial to Phone Manager in order to make paging calls.

  1. Within the users Phone Manager, select the Speed Dials tab.

  2. Right-click on the tab area.

    • If paging via a analog extension port, select Add User and select the appropriate user.

    • If paging via an analog trunk port, select New. Enter a name and enter the paging short code as the number.

Group Paging

If the paging connection is via an extension port, that extension can be included in a group with other pageable extensions. This allows page calls to be heard via the speaker and over pageable telephones.

To set up group paging:

  1. Create a Hunt Group with all the users required as members.

  2. Create a short code to call the Hunt Group using the DialPaging feature:

    • Short Code: *81

    • Telephone Number: 305

    • Line Group ID: 0

    • Feature: DialPaging

  • Note TransTalk 9040 MDW sets do not receive page calls, but may make them.















































































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