Telephone Systems

IP Office Manager Pt.2

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Paging via an Analog Extension Port (POT Port)

IP Office analog extension ports are marked as POT. These can be used for the connection of third-party paging equipment.

The IP Office 401 (not available in North America) and IP Office 403 Control Units have integral POT ports.

POT ports can also be installed by the addition of an IP Office Phone Module to the system. 

• The Paging Amplifier must provide isolation or an additional isolation device should be fitted.

• The Paging Amplifier (and separate isolation device if used) must conform to the local and national telecommunications device regulation.

• If not done automatically, it may be necessary to set the Paging Amplifier to give priority to the VOX input.

Do the following to set up a page via an analog extension port:

1. IP Office POT Port Wiring Connection

2. • Connections to POT ports should use a twin-pair cable wired as follows: 

The POT ports are rated as follows:

• • Off-Hook Current = 25mA.

  • Ring Voltage = 40V rms.

  • REN = 2

2. Configure the Analog Extension

1. 1. Start IP Office Manager and receive the configuration from the IP Office.

   2. Click the  Extension icon to display the list of extensions.

   3. Double-click on the extension that will be used for the paging equipment  connection.

   4. In the Extn tab, set the following:

   5. • Set the Equipment Classification to Paging Speaker. In this mode the extension connects the speech path immediately without any ringing.

      • Set Caller Display Type to Off.

   5. Click on OK.

3. Configure the Analog Extension User

4. 1. Click the  User icon to display the list of users.
   2. Double-click the user currently associated with the extension above.
   3. In the User tab, set the following set the Name to Paging or similar to indicate the function.
   4. In the Voicemail tab untick Voicemail On.
   5. Click OK.

4. Create a Short Code for Paging the Extension

This stage is optional. Since the connection is via a extension with an associated user, page calls can be made using the appropriate user name or number (see "Making Page Calls"). If you skip short code creation, send the new configuration to the IP Office and reboot.

Do the following to create a short code:

1. 1. Click on the  ShortCode icon to display the list of short codes.

   2. Right-click on the list and select New.

   3. Enter the settings for the short code that users should dial when to make a paging call:

• • • Short Code: *78
      The numbers users should dial to do a page. *78 is just an example.
    • Telephone Number: 201
      The analog extension connected to the paging equipment.
    • Feature: DialPaging
      Note that DialPaging is used for an analog extension connection. Dial is used for an analog trunk connection. .
• 4. Click on OK.
  5. Send the new configuration to the IP Office and reboot.