Telephone Systems

IP Office Manager Pt.2

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Paging via an Analog Trunk Port

You can use the analog trunk ports provided by the ATM4 or ATM16 modules.

The ATM4 is an internal module installed into the IP Office Control Unit. Note that the ATM4 only provides Loop Start analog trunk ports.

The ATM16 is an external expansion module. It supports both Loop Start and Ground Start analog trunks.

• The Paging Amplifier must provide isolation or an additional isolation device should be fitted.

• The Paging Amplifier (and separate isolation device if used) must conform to the local and national telecommunications device regulation.

• The paging connection must provide power in order to be seen as a real trunk by the IP Office.

Do the following to set up a page via an analog trunk port:

1. Connection
   The analog trunk ports on IP Office modules are RJ45 sockets. Connections to these should use a single-pair cable wired cable as follows:

2. Configure the line via the Line configuration form in Manager:

3. 1. Receive the configuration from the IP Office.
   2. Click on the  Line icon to display the list of installed lines.  
   3. In the Line tab for the analog line, set the following:

   4. • In the Telephone Number field enter a note indicating that this is the line to the paging equipment.

      • Set the Outgoing Group ID to a unique value, that is one not used by any other line. This number will be used in a short code that routes page calls to this line.

4. 5. In the Analog tab, set the following:

   6. • Set the Trunk Type to Loop Start. Note: This is the only option with ATM4 trunks. With ATM16 trunks Ground Start can be used if required by the paging equipment.

5. • • Leave the remaining values at their defaults unless the instructions of the paging equipment manufacturer indicate that other values are required.
6. 6. Click OK.
3. Create a Short Code for the Paging Trunk
   1. Click the ShortCode icon to display the list of system short codes.
   2. Right-click on the list and select New.
   3. Enter the settings for the short code that users should dial when to make a paging call:

1. 1. • Short Code: *88
        This is the numbers users should dial to do a page. *88 is just an example.

      • Telephone Number: .

      • Line Group ID: 20
        This must match the Outgoing Group ID set for the analog trunk.

      • Feature: Dial
        Note that Dial is used for an analog trunk connection. DialPaging is used for an analog extension connection.

2. 4. Click OK.
   5. Send the new configuration to the IP Office and reboot.