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Call Barring
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How the System Receives Time
The 'No User' User
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Forward Unconditional
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Forward on No Answer Determining a User's Busy Status
Chaining and Loops
Transferring Calls
Off-Switch Transfer Restrictions
Overview of Hunt Groups
Hunt Group Types
Call Presentation
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Using Queuing
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Hunt Group Voicemail
Hunt Group Examples
Conferencing Overview
Short Codes
Short Code Fields and Characters
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Line Short Codes
Least Cost Routing Overview
Short Code Matching Examples
Short Code List
Overview of Data Routing
NAT & DHCP
Establish ISDN Internet Connection
ISDN Link Between IP Offices
Using a Dedicated T1/PRI ISP Link
Direct Remote Access
Creating a VoIP Link via the WAN Port Using PPP
Create VoIP Link via WAN Port Using Frame Relay
Overview of VoIP
VoIP Protocols-Performance
Small Community Networking
Enabling Small Community Networking
SCN Short Codes
Connecting a Transactional Pad
Paging / Universal Paging Access Module
Paging via an Analog Extension Port
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Making Page Calls
Paging Via Voicemail Pro
Dial By Name
Using Dial by Name
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VoIP Implementation
 
Hot Desking
 
IP Office Manager Pt.1

IP Office Manager Pt.2

 

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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

 

 

   
   

 

Example: Creating a VoIP Link via the WAN Port Using Frame Relay

To create a VoIP link via the WAN port using frame relay, the first step is to attach a WAN cable and reboot the Control Unit. After this, receive a copy of the configuration.

Both ends must using the same version of software and configured to use the same speed and compression.

At Site A

  1. Create a WAN Service:

    • On the Service Tab:
      The Name is "FR_link". The Account Name should be "FR_Link" and all password fields (both Password and Incoming Password) should be left blank.
       

    • On thePPP Tab:
      Check the MultiLink/QoS box.
      Set the Header Compression Mode to IPHC.

    • On the Dial In Tab:
      If you are using a WAN 3 module, you must add "WAN" as the Dial In Service number.

  2. On the Wan Port Form:

    • In the WanPort Tab
      Set the speed to match the link. Set the RAS Name to DialIn. Set the Mode as SyncFrameRelay.

    • In the FrameRelay Tab
      Set the appropriate Frame Relay Management Type. The other default settings are appropriate for a basic Frame Relay Connection.

    • In the DCLI tab
      Set the RAS Name to "FR_link".
      Frame Link Type = PPP
      DLCI set to the network setting

  3. Create a RAS service:
    Encrypted Password option is not checked when using a WAN Service. Have the Name = "FR_Link"

  4. Create an IP Route:
    The IP Address is the network address of the remote end. Under Destination select the "FR_link" that was created above.

  5. Create a new Line:
    The Line Number and Line Group ID must be unique, in other words, not used by any other line. The Gateway IP Address is the IP Address of the Control Unit at the remote end.

  6. Create a Short Code:
    To route all calls where the number dialed starts with 8 via Line Group ID 1, therefore via the VPN Line created above.

    • Short Code: 8N

    • Telephone Number: N

    • Line Group ID: 1

    • Feature: Dial

At Site B

  1. Repeat the above steps for VoIP traffic from Site B to Site A.

    • Note: For the IP Office Small Office Edition Control Unit, enabling Local Tones under the Line and Extension VoIP tabs is recommended.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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