Microphone Disable can be assigned through system programming to any MLX telephone, except a Queued Call Console (QCC), to limit the use of the speakerphone. When the feature is assigned, the microphone does not function, but the speaker functions normally. A user can listen to calls or announcements over the speakerphone but must use the handset to respond.
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For some features, such as Auto Dial, Redial, or Saved Number Dial, the system automatically selects a line and activates the speakerphone. When one of these features is used on a telephone with Microphone Disable assigned, the system selects the line and activates the speaker, but the microphone is muted automatically; the red LED next to the Mute button lights. To be heard, lift the handset. The Mute and Speaker LEDs go off.
Also, when group pages or voice-announced transfers are received on a telephone with Microphone Disable assigned, you can hear the announcement over the speakerphone, but the microphone is muted automatically. Lift the handset to speak to an inside caller who is either transferring a call or calling you through an SA Voice or ICOM Voice button. Microphone Disable is appropriate when speakerphones pick up too much background noise, or when they are needed by only some employees.
The LED next to the Mute button goes on whenever the speakerphone is activated. Pressing the Mute button does not turn off the LED or deactivate Microphone Disable.
If you press the Speaker button before lifting the handset, the system selects a line and you can dial a number. The microphone is muted, and you must lift the handset to speak to the person being called.
For assistance with this feature call to speak with one of our technicians 800-429-0077
Microphone Disable Feature
Merlin Magix Phone System |Merlin Telephones