Automated Attendant Extensions #607
This feature lets you identify extensions where auto attendants are connected to the system.
Doing so lets the system notify users with display telephones when they are receiving a call that
has been transferred from the auto attendant. (This procedure applies only to auto attendantsódo not use it with the Automated Attendant Service of a voice messaging system.)
- On system display telephones, Automated Attendant appears when a call is beingtransferred from an auto attendant. The Caller ID information (if available) will be displayed automatically after the transfer is completed. Transfer from AA or Transfer from Auto Att appears when a call transferred by an auto attendant was not answered and is being returned to your extension.
- For each auto attendant extension, use Transfer Return Extension (#306) to identify the
extension to which a call should be routed if the destination extension does not answer.
- Set Automatic Extension Privacy (#304) to Not Assigned for the auto attendant extension if you want to be able to intercept calls routed to the device.
To identify an extension where an auto attendant is installed:
Press feature +(00)+(system program)+(system program)+#607 at extension 10 or 11.
Enter the extension number to which the auto attendant is connected.
To assign or unassign the extension, press (Next Data) until the appropriate value appears:
1 = Assigned
2 = Not Assigned (the factory setting)
To assign or unassign a second auto attendant extension, press (Next item) or (Prev Item) until the extension number appears on the display. Then repeat Step 3.
Select another procedure, or exit programming mode.