Automatic System Answer Button (#111)
Use this feature to program a button to turn Automatic System Answer (ASA) on and off. This feature helps the operator answer calls during busy periods.
- This feature is available only on the system telephone at extension 10.
- Program an Automatic System Answer Button on a button with lights on the system display telephone at extension 10. (This feature is not supported on a button without lights.)
- The Automatic System Answer Button returns to the status (on/off) it was in before a power failure occurred or System Reset (#728) was used.
- Direct Extension Dial is an alternative system answering feature that lets outside callers dial an extension or Hunt Group number directly, without the aid of the operator.
Using the Automatic System Answer Button
Use the Automatic System Answer Button as a toggle button to turn ASA on or off. When ASA is on, the green light next to the button is on steady. When ASA is off, the green light goes off.
If you turn Automatic System Answer on when calls are ringing, the calls are answered immediately by the system. If you turn ASA off when calls are in the process of being answered, the callers continue to hear the recorded message and are placed on hold.