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Business Office Telephone System

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Partner ACS Telephone System

Call Waiting (#316)


Use this feature to activate Call Waiting. When you are on a call and a second intercom,transferred, or outside call comes in, you hear two beeps to indicate you have a second call waiting to be answered. Press the switchhook (or Recall or Flash button, if available) to put the current call on hold and retrieve the second call. To return to the first call, press the switchhook again.

  • This feature is distinct from the local telephone company’s Call Waiting feature. If you use this system feature, do not use your local telephone company’s Call Waiting feature.
  • The Call Waiting tone (two beeps) is not repeated.
  • Use Call Waiting only for single-line telephone extensions. Do not assign Call Waiting to
    extensions that have fax machines, credit card scanners, modems, or auto attendants because the call-waiting tone interrupts the data connection.
  • You cannot transfer either party connected by Call Waiting, conference in additional parties, or use feature codes while both calls are active.
  • Transfer-return, group call distribution, hunt group, and wake-up calls are not considered incoming calls for this feature.
  • Call Waiting does not apply to parked calls.









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