VoIP PBX Carroll Communications is an authorized Avaya business partner
  Partner Phone System
  Carroll Communications Home
  Partner Phone System
  Partner ACS Features
  Partner Telephones
  Expansion Modules
  20 Reasons to Buy
  Partner Feature Codes/Programming
  Voice Mail Solutions
  Partner Messaging
  Message PC Cards
  Messaging Features
  Program Partner Messaging
  Troubleshooting the Partner Phone System
  Troubleshooting Partner Messaging
  Sistema telefónico
  Telephone System QUOTE

Avaya Business Phone Systems

Panasonic Headsets
Tek Tips
Tek Tips 100-200
IP Office telephone systems
about us | phone equipment | telecommunications consulting | avaya ip office | site map | contact us

Partner ACS Telephone System

Caller ID Log All Calls (#319)


Use this feature to program a maximum of one extension to log all answered Caller ID calls and all unanswered Caller ID calls received at any extension on specific lines. You must use the Caller ID Call Log Line Association (#318) programming procedure to associate lines with the extension that will log all calls. Then use the Caller ID Log All Calls feature to allow the extension to log all Caller ID calls on the associated lines.

Once the features are activated for an extension, when the user activates the Caller ID Call Logging and Dialing (F23), all Caller ID calls that are answered or unanswered by any extension on the associated lines are logged. A telephone symbol (a vertical handset) appears in the Call Status Display to indicate that the call being viewed has been answered.

  • Caller ID Log All Calls is available on 24-character PARTNER-18D and -34D display telephones. It is not available for MLS, MLC, Transtalk 9000-series, or tip/ring telephones.

The Caller ID Log All Calls feature is useful when a user needs information for all calls received in the system. For example, a supervisor could use the log for quality assurance by contacting callers and inquiring about the customerís satisfaction with the results of the call.

  • To view the Caller ID Call Log, a Caller ID Call Logging and Dialing button must be
    programmed on a button with lights on a system display telephone. (This feature is not
    supported on a button without lights.)
  • Transfer Return calls that are answered at the return extension are not logged even if Caller ID Log All Calls is set to active.





t1 lines nj | voice mail | avaya one x quick edition | delaware phone systems | merlin magix | contact us
PO BOX 186 Spring Lake, New Jersey 07762
1-800-429-0077 ::: 732-280-3200
Copyright 2008 CarrollCommunications.com All Rights Reserved.