Calling Group Extensions (#502)
Use this feature to place extensions in a Calling Group–a group of extensions that can be called
at the same time. Any user in the system can ring or page all extensions in a Calling Group at the same time or transfer a call to a Calling Group. The first extension to pick up the call is connected to the caller. A typical use of this feature is to have callers ring into a Calling Group of sales representatives. The system can have up to four Calling Groups.
- Extensions can be in more than one Calling Group. In addition, you can assign all extensions in the system to one group–this helps in making paging announcements to all employees.
- Do not assign extensions that connect auxiliary equipment (auto attendants, voice messaging systems, fax machines, answering machines, hotline telephones, or doorphones) or extensions assigned as External Hotline telephones to a Calling Group.
- Users can make simultaneous announcements over the loudspeaker paging system and the system telephones assigned to Calling Group 1.
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