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Partner ACS Telephone System

Pickup Group Extensions (#501)


Use this feature to assign extensions to a Pickup Group. When a call rings at an extension in a Pickup Group, a user at any other extension in the system can answer the ringing call by dialing the Pickup Group code. The Pickup Group feature helps when a user needs to answer calls on lines or pools not assigned to his or her telephone. The system supports up to four Pickup Groups.

  • You can assign an extension to as many as four different Pickup Groups.
  • You can assign extensions where extra alerts (such as a loud bell) are installed to a Pickup Group to enable anyone who hears the alert to answer the call.

To assign extensions to a Pickup Group:

  1. Press feature +(00)+(system program)+(system program)+#501 at extension 10 or 11.
  2. At the Group: prompt, enter a group number (14).
  3. At the Extension: prompt, enter the number of the extension to be programmed.
  4. To assign or unassign the extension, press (Next Data) until the appropriate value appears.
    1 = Assigned to group
    2 = Not Assigned to group (the factory setting)
  5. Do one of the following:
    -To assign or unassign another extension, press (next item) or (prev item) until the extension number appears on the display. Then repeat Step 4.
    -To program another group, press (Next procedure)+ (Prev procedure) and enter a new group number. Then repeat Steps 3 and 4.
  6. Select another procedure, or exit programming mode.




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