Pool Access Restriction (#315)
Use this feature to restrict a pooled extension from receiving and/or making outside calls on all lines belonging to a specific pool. For example, you may want customer service representatives to make calls using the WATS lines that belong to auxiliary pool 881, but not receive incoming calls on the lines in that pool; in this case, you assign pool 881 to the customer service representative’s telephones and restrict the pool to Out Only.
This procedure is the most extreme way to restrict dialing. For example, an extension set to In
Only or No Access for a particular pool cannot select that pool to dial out–even for numbers on the Emergency Phone Number List (#406).
- For extension 10 and any extensions for which Line Access Mode (#313) is set to Key, this feature is automatically set to No Access.
- When a user has access to a pool for outgoing calls, you can customize dialing restrictions for the user’s extension by using Outgoing Call Restriction (#401) and Disallowed Phone Number Lists (#404).
- To restrict a pooled extension from receiving and/or making calls on individual lines, you must use Line Access Restriction (#302).
- Caller ID information does not appear for ringing calls on lines belonging to a poolprogrammed for Out Only or for No Access.
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