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Partner ACS Telephone System

Automatic Extension Privacy (#304)


Use this feature to prevent a user from joining an active call at an extension. When Automatic Extension Privacy is Assigned for an extension, other users cannot join active calls at that extension. This feature is typically used for single-line telephones and extensions connected to fax machines, modems, and credit card scanners, which make and receive data calls that should not be interrupted. This feature can provide the Privacy (F07) function for single-line telephones.

  • If you want to be able to intercept calls routed to an auxiliary device–such as an answering machine, a voice messaging system, or an auto attendant–make sure Automatic Extension Privacy is Not Assigned for the auxiliary equipment extension.
  • Single-line telephones and system telephones without a programmed Privacy button cannot override this feature once it is assigned to an extension.
  • If Automatic Extension Privacy is Assigned at an extension, the green light is lit
    automatically after programming the Privacy button to indicate that Privacy is currently active.
  • Automatic Extension Privacy applies only to active calls. Any user can retrieve a held call unless Exclusive Hold is used.
  • If the voice messaging system extension does not have Automatic Extension Privacy turned on, other users can bridge onto the call. If a user bridges onto the call, a forward disconnect signal is sent to the voice messaging system, causing it to disconnect from the call. This causes the screening extension to be dropped from the call, and the person who bridged onto the call is now talking to the calling party.





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