Call Coverage Rings (#116 or #320)
Use this feature to define the number of times intercom, transferred, and outside calls on lines assigned ownership ring at an extension before they are sent to the covering extension. In Release 2.0 of the system, when you program Call Coverage Rings (#116), it applies to all system extensions programmed for Call Coverage. In systems of Release 3.0 or later, you can program Call Coverage Rings (#320) on an individual extension basis.
- If an extension has Call Coverage and VMS Cover active, covered calls ring at the covering extension for the specified number of Call Coverage Rings:
- If the covering extension does not answer, the call is routed to the voice mailbox of the
extension that activated Call Coverage after the specified number of VMS Cover Rings
(#117) or (#321).
- If the covering extension has Do Not Disturb active, the call is routed immediately to the
voice mailbox of the extension that activated Call Coverage.