Caller ID Log Answered Calls (#317)
Use this feature to program extensions to log answered Caller ID calls so that calls answered at an individual extension can be viewed in the Caller ID Call Log. Once the feature is activated for an extension, when a user activates the Caller ID Call Logging and Dialing (F23), all Caller ID calls that are answered by that extension are logged. A telephone symbol (a vertical handset) appears in the Call Status Display to indicate that the call being viewed has been answered.
Caller ID Log Answered Calls is available on 24-character PARTNER-18D and -34D display telephones. It is not available for MLS, MLC, Transtalk 9000-Series, or tip/ring telephones.
Caller ID Log Answered Calls helps to track callers’ telephone numbers. For example, a sales representative who takes telephone orders could find a number in the log for a caller whose credit card information was later determined to be invalid.
Transfer Return calls that are answered at the return extension are not logged even if Caller ID Log Answered Calls is set to active.
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