Plantronics Wireless Headsets

Avaya Phone Systems

Automatic VMS Cover (#310)

Use this feature to automatically route an extension’s unanswered intercom and transferred calls to the Call Answer Service of the voice messaging system after a specified number of rings (factory setting for all system extensions is three rings), so callers can leave a message.

  • Single-line telephones and system telephones without a programmed VMS Cover button cannot override this feature once it is assigned to an extension.
  • To manually change an extension’s VMS Cover state, program the VMS Cover feature on a button with lights.
  • Automatic VMS Cover also applies to outside calls on lines assigned ownership with Line Coverage Extension (#208).
  • Users with Automatic VMS Cover turned on can activate Do Not Disturb to Send All Calls immediately to their voice mailbox.
  • If an extension has Automatic VMS Cover and Call Coverage active, calls ring at the
    covering extension after the specified number of Call Coverage Rings (#320). If the covering extension does not answer, the call is routed to the voice mailbox of the extension that activated Call Coverage after the specified amount of VMS Cover Rings.
  • If an extension has Automatic VMS Cover and Call Forwarding active, calls ring at the
    forwarding destination; they are not covered by the voice messaging system.

To change the Automatic VMS Cover setting for an extension:

  1. Press feature +(00)+(system program)+(system program)+#310 at extension 10 or 11.
  2. Enter the number of the extension to be covered by the voice messaging system.
  3. To assign or unassign Automatic VMS Cover, press D until the appropriate value
    ■ 1 = Assigned
    ■ 2 = Not Assigned (the factory setting)
  4. To program another extension, press (next item)or (prev item) until the extension number appears on the display. Then repeat Step 3.
  5. Select another procedure, or exit programming mode.


Automatic VMS Cover (#310)

Partner ACS Telephone System | T1 Line ISDN




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