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  Telephone System QUOTE

Avaya IP Office Business Telephone System

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Tek Tips 100-200
IP Office telephone systems
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Partner ACS Telephone System Features and Codes

System Date (#101) sets the date on the the system.  
System Time (#103) changes the time on the the system.  
Assigning Lines- Number of Lines (#104) determines the number of outside lines assigned to all system extensions  
Transfer Return Rings (#105) programs the number of times a transferred call rings before it returns to an extension  
Recall Timer Duration (#107) changes the length of the timed signal, or switchhook flash  
Rotary Dialing Timeout (#108) changes the length of the Rotary Dialing Timeout  
Outside Conference Denial (#109) determines if users can include more than one outside party in a conference call  
Automatic System Answer Delay (#110) specifies the number of times an incoming call should ring before it is answered  
Automatic System Answer Button (#111) helps the operator answer calls during busy periods  
Direct Extension Dial Delay (#112) specifies the number of times an incoming call should ring before it is answered  
Direct Extension Dial Button (#113) permits an outside caller to dial an extension or Hunt Group directly  
Outgoing Call Restriction Button (#114) changes the current Outgoing Call Restriction setting for an extension  
Wake Up Service Button (#115) makes an intercom call to the target extension at the scheduled time  
Ring on Transfer (#119) specifies what callers hear while they are being transferred, music on hold or ringing  
Automatic System Answer Mode (#121) determines how the system handles ASA calls after the greeting plays  
Caller ID Type (#122) Set this feature for Singapore or USA operation  
Backup Programming Automatic(#123) Backup Manual (#124) when active, the system backs up at 02:00 on the first of the month  
Restore Programming (#125) reinstate system and telephone programming to the settings saved at the last system backup  
Automatic Daylight/Standard Times (#126) automatically updates the system clock for annual Daylight Savings Time  
Hold Reminder Tone (#127) sets the time interval at which the system will provide a reminder tone for a call on hold  
Dial Mode (#201) identifies individual phone lines as touch-tone or rotary  
Hold Disconnect Time (#203) changes the hold disconnect time for an outside line  
Automatic System Answer Lines (#204) identifies the lines on which should be answered by Automatic System Answer  
Direct Extension Dial Lines (#205) identifies the lines on which incoming calls are to be answered for direct extension dial  
Group Call Distribution (#206) allows calls to ring directly into a Hunt Group instead of being answered by the receptionist  
Pool Line Assignment (#207) assigns or removes lines from the main and auxiliary pools supported for Hybrid mode  
Line Coverage Extension (#208) identifies an extension with a specific line, enabling Call Coverage or VMS Cover  
Unique Line Ringing (#209) assigns a ringing pattern to differentiate, by sound, which line is ringing  
Line Assignment (#301) assigns the outside lines that are available at an extension  
Line Access Restriction (#302) blocks an extension from receiving and/or making outside calls on a specific line  
Display Language English/Spanish/French (#303) changes the language in which display messages appear  
Automatic Extension Privacy (#304) prevents a user from joining an active call at an extension  
Abbreviated Ringing (#305) prevents incoming calls from distracting you when you are busy on another call  
Transfer Return Extension (#306) identifies a different return extension for an unanswered call  
Forced Account Code Entry (#307) identifies extensions where users must enter an account code before making outside calls  
Distinctive Ring (#308) determines whether calls should ring at a phone using a distinctive ringing pattern  
Intercom Dial Tone (#309)  determines the type of dial tone that the system provides at an extension  
Automatic VMS Cover- direct to voice mail (#310) automatically routes an extension’s calls to the Call Answer Service  
External Hotline (#311) When the handset of an external hotline is lifted, a predetermined outside number is dialed  
Voice Interrupt On Busy (#312) identifies extensions that can receive Voice Interrupt On Busy calls  
Line Access Mode (#313) designates extensions for key mode even though the system is configured for Hybrid mode  
Pool Extension Assignment (#314) identifies the pools that are assigned to buttons at a pooled extension  
Pool Access Restriction (#315) restricts a pooled extension from all lines belonging to a specific pool  
Call Waiting (#316) is distinct from the local telephone company’s call waiting feature.
Caller ID Log Answered Calls (#317) helps to track callers’ telephone numbers
Caller ID Call Log Line Association (#318) associates lines with extensions for logging unanswered Caller ID calls
Caller ID Log All Calls (#319) programs one extension to log all calls received at any extension on specific lines
Call Coverage Rings (#116 or #320) defines the number of times call ring before they are sent to the covering extension
VMS Cover Rings (321#) defines the number of times a call rings before it is sent to a user’s voice mailbox
Remote Call Forwarding (#322) allows all calls to be forwarded from your extension to an outside number
Copy Settings (#399)
Outgoing Call Restriction (#401) specifies the types of outgoing calls that can be made on all lines at an extension
Toll Call Prefix (#402) indicates whether users must dial a 0 or 1 before the area code to make a long distance call
System Password (#403) defines a four-digit password to override dialing restrictions
Disallowed Phone Number Lists (#404) specify telephone numbers that users cannot dial
Disallowed List Assignments (#405) assigns up to eight disallowed phone number lists to specific extensions
Emergency Phone Number List (#406) up to 10 telephone numbers that all users can dial regardless of dialing restrictions
Allowed Phone Number Lists (#407) numbers that users can dial regardless of other dialing restrictions
Allowed List Assignments (#408) assign up to eight Allowed Phone Number Lists to a specific extension
Forced Account Code List (#409) ensures that only authorized users with valid account codes can make outside calls
Star Code Dial Delay (#410) forces a delay in Auto Dialed calls so that the system waits until the second dial tone begins
Pickup Group Extensions (#501) assign extensions to a pickup group which can answer ringing calls by dialing the group code
Calling Group Extensions (#502) place extensions in a group that can be called at the same time
Night Service Button (#503) programs Night Service Group user phones to ring immediately
Night Service Group Extensions (#504) assigns extensions to the Night Service Group
Hunt Group Extensions (#505) assign extensions to a Hunt Group where incoming calls search for the first available extension
Fax CNG Detection (#505, Group 8) allows voice calls and fax calls to be received on the same line
VMS Hunt Delay (#506) determines when outside calls should be answered by the Automated Attendant
VMS Hunt Schedule (#507) determines whether outside lines hunt all the time, during day operation or only at night
Fax Machine Extensions (#601) identifies the extensions to which fax machines are connected
Music-On-Hold (#602) activates or deactivates the Music-On-Hold jack on the processor module
Hotline (#603) when a user lifts the handset of the hotline telephone, the alert extension rings
Doorphone Extension (#604 & #605) identifies an extension to which a doorphone is connected
Doorphone Alert Extensions (#606) identifies extensions that are signaled when a doorphone button is pressed
Automated Attendant Extensions (#607) identifies extensions where auto attendants are connected
SMDR Record Type (#608) specifies whether all calls or outgoing calls only are to be included on call reports
SMDR Top of Page (#609) notifies the system that the printer has been aligned to the top of a new page
SMDR Output Format (#610) specifies whether 15 or 24 digits is printed in the Number field on the call report
SMDR Talk Time (#611) indicates whether or not you want to include a Talk field on call reports
Contact Closure Group (#612) specifies which extensions can activate each contact closure/ door buzzer
Contact Closure Operation Type (#613) specifies how long the contact closures remain open when they are activated
Music-On-Hold Volume (#614) select one of seven volume settings for the external music source
Loudspeaker Paging Line (#617) specifies the line jack to which you connected the loudspeaker paging system
System Reset–Programming Saved (#728) resets the system while retaining the currently programmed settings
Remote Administration Password (#730) creates a password for remote or local PC administration of the system

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