Partner Phone System
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How to...
  Change the Time/Date
  Set Night Service
  Restrict Outside Calls
  Create Hotline
  Music on Hold
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  Create Hunt Groups
  Use Speed Dials
  Make a Conference Call
 
  Transfer a Call
  Screen or Record Calls
  Change Display Language
  Wake Up Service
  Record your name/Change greeting
   
  Troubleshooting the Partner Phone System
   
  Troubleshooting Partner Messaging
   
   
   
 

Business Telephone Systems

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Partner Phone System

The Partner phone system is the most successful key system in the marketplace. The Partner ACS is of particular interest to small businesses, especially those looking to grow by providing improved customer service and by establishing a presence on the Web. These businesses see communications as a strategic tool, and they are looking to improve the way they interact with their customers using the Partner phone system. They also are looking for technical quality and reliability to help them meet their current and future business needs.

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The Partner phone system is designed to meet advanced needs today, yet grow as your customer grows. It’s perfect for businesses with 15 to 20 telephones, and can expand up to 57 extensions.

Avaya's Partner ACS Telephone System

 

Avaya’s Partner phone system offers a simple, turnkey solution for businesses that need multiple voice lines and broadband network access for fast data transmission and high-speed Internet access. There is no need to worry about buying and installing extra “routers” and “firewalls” — the Partner phone system can do it all with a single card. It’s easy to install and program and can be administered remotely. Many options are available on easy to-insert PCMCIA cards.

 
Avaya Partner 6D Telephone Avaya Partner 18D Telephone Avaya Partner 34D Telephone
Partner 6D Telephone
Partner 18D Telephone
Partner 34D Telephone

 

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Avaya’s Partner phone system offers integrated data, voice and Internet connections together with sophisticated telephony applications that have been designed to reduce or eliminate communication tasks, and to streamline other business processes. If there’s a spike in calling volume, the Partner messaging or Partner Voice Messaging (PVM) application is there to take messages. If employees need to be in other parts of the location during the day but nevertheless need to take important calls, Transtalk wireless handsets will let them communicate.

Conferencing — with up to 5 participants — can cut down on external meetings. Call answering allows customers and suppliers to be served after hours. Partner ACS Integrated multimedia messaging means people can retrieve voice mail and e-mail from the same mailbox, and decide which messages to answer first. Business-ready DSL delivers the high-speed on-line access that significantly improves productivity.

 

Enhancing Customer Service with the Partner Phone System.

Telephony features offered by Avaya’s Partner phone system allow your small-business customers to make dealing with live calls a much more efficient and profitable process. The Partner ACS phone can become a powerful selling tool whether or not calls are handled live. Your customer will know who is calling, and use that knowledge to tailor responses or recorded messages to further the sales process, or enhance the relationship with the caller. The other features of the Partner telephone system that can enhance customer relationships are: Direct Extension Dialing (DXD) so customers are connected to the right person faster, Partner Messaging, which means no missed calls from customers, and Transtalk 9040 wireless handsets so people who are away from their desks can always be reached.

 

Partner Phone System's expanded communications capabilities

When a company has enough network usage and need for bandwidth to converge voice and data services many of the barriers to smooth operations are surmounted. This is exactly what Avaya’s Partner phone system has been designed to do. Bigger businesses with more expensive systems have already discovered the savings and efficiencies associated with convergence, and now small businesses can enjoy these benefits, too—at a fraction of the cost. Small businesses need to deal with fewer vendors and use systems that are easily maintained.

The Partner phone system supports remote administration so the entire system can be configured or reconfigured quickly and efficiently from anywhere using the system’s PC software interface. This saves the customer from having to schedule and participate in an on-site visit to administer the system.Carroll Communications, Inc. takes immense pride in being able to offer tremendous value with Avaya’s Partner phone system.

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