IP Office Platform
  Carroll Communications Home
  IP Office 406 r2
  IP Office 412
  IP Office Telephones
  Voice Mail Pro
  Phone Manager Pro
  IP Office Manager
  IP Office Soft Console
  Conferencing Center
  Compact Business Center
  Short Codes
  Data Networking
  IP Office Expansion Modules
  IP Office Licenses
  Locale Settings and Tones
  Centrales Telefonicas
  Voice over IP Phone Systems
  IP Office 403

VoIP Business phone systems

Telecommunications Consulting

Getting Started Phone Manager Pro

Account Code /Absent Status
Agent Mode Operation
Call Functions
Call with Account Code Functions
Making a Call with Account Codes
Call History
Call Status
Blind Transfer a Call
Audio Codec / Compact Mode
Collect Your New Voicemail Messages/ Park a Call
Conference/ Account Codes/ Door Tabs
Conferencing Center/ Help Menu
Configure Directory dialogue box
Configure Menu
Directory Entries Functions Menu
Directory Entry menu
Edit Speed Dial form
Forwarding & DND Preferences
Functions Menu
Hands Free & PC Softphone Operation
Tag a Call

User Guide Voice Mail Pro

Create a Speed Dial to a User's Extention
Create a Speed Dial
Edit a Speed Dial
Set Do Not Disturb or Exceptions

Take Your Calls from Another Extension
Turn Call Waiting On/Off
Turn Off Hook operation On/Off
Turn Voicemail & Ringback On/Off
Use Account Codes
Call Handling Icons
Call History
Make or Recieve a Call
Message/ Speed Dial Tabs
Missed Calls Tab
Personal Distribution Lists
Preferences & Park ID
PIN Restrictions
Profile Phone Manager Pro
Queue ID Tab
Set Ringback or Absent Message
Screen Pop Preferences
Script Tab Phone Manager Pro
Set Date/Time & Clock Type
Speed Dial Functions
Tag a Parked Call
Transfer Functions
Transfer a Call to Another User's Voice Mail
USB & IM Preferences
Voicemail and Queue Tabs Call History
Telephony Preferences
about us | phone equipment | t1 lines | partner phone systems | site map | contact us

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.




After setting up a conference from your phone the Conference tab will appear. This shows all the members of the conference. See also Create a Conference Call.

To return this member to the conference, ensure they are selected in the Call Status pane and click the Conference button.

To remove a member from the conference, right click and select Hang Up.

Account Codes

Phone Manager Pro only. It allows you to assign system account codes to calls, either when making the call or during existing calls.

Each icon on the tab can store a name, an account code and an optional telephone number. The account codes are selected from those available on the telephone system.

The tab shows two types of icon:

  • Account Code Without Number
    Double-click to apply the associated account code to an existing call.

  • Account Code With Number
    Double-click to make a call to the stored number or to apply the associated account code to an existing call.


Right-clicking on this tab or over a particular icon gives access to a number of options:

  • Call
    Call the icon's stored number.

  • Select
    Apply the icon's account code to an existing call.

  • New
    Create a new icon.

  • Edit
    Edit an existing icon.

  • Delete
    Delete an existing icon.

  • Small
    Display the icons in small or large form.


Phone Manager Pro only. The Door tab appears in the Call History pane if the Door Release options in Configure Preferences have been set up.

Click the relevant button to activate the required door.






















avaya business partner | voice mail | avaya one x quick edition | new york phone systems | vm pro | contact us
PO BOX 186 Spring Lake, New Jersey 07762
1-800-429-0077 ::: 732-280-3200
Copyright 2008 CarrollCommunications.com All Rights Reserved.