How to set Do Not Disturb and Exceptions - Phone Manager

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Set Do Not Disturb (DND)

This feature will ensure your phone does not ring when incoming calls are received. The caller will get the Busy tone or be passed to Voicemail.

Click .
Select Do Not Disturb tab.
Select Do Not Disturb option (click in box).
Click OK or press Enter.
The title bar of Phone Manager Pro indicates that DND is set.

To cancel

Click .
Select Do Not Disturb tab.
Remove the check from the Do Not Disturb option (click in box).
Click OK or press Enter.
The DND indicator in the title bar of Phone Manager Pro is removed.

Set a Do Not Disturb Exception Number

You may be expecting an important call and wish to ensure that the call is answered even when you have Do Not Disturb set. This incoming number can be entered as a Do Not Disturb Exception.

Click .
Select the Do Not Disturb tab.
Type the extension number in the DND Exception Number box (the variables "N" or "x" can also be used - N = any number of digits, eg. 01923699N and x = one digit, eg. 22x).
Click the Add icon.
The number will appear in the DND Exception List.
Click OK

Remove a Do Not Disturb Exception

Click .
Select the Do Not Disturb tab.
Select the number to be removed from the DND Exception List.
Click the Remove button.
Click OK

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