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Set Ringback Seq

This feature allows the user to select the ringing used on their extension for ringback calls. The number entered corresponds to the ring pattern required. This is 0 for Default Ring, 1 for RingNormal, 2 for RingType1, etc. For more information on selectable ringing patterns, see Ring Tones.

Use of this short code function is applicable to analog phone users only. The distinctive ring used by DS port phones is fixed by the phone type.

Telephone Number

 Number corresponding to the desired ring pattern. See Ring Tones.

Default Short Code

Short Code Toggles

Phone Manager Control

SoftConsole Control

Programmable Button Control

 RBSeq

  • See also: Set Outside Call Seq, Set Inside Call Seq.

2.1

3.0DT

3.0

3.1

3.2

Example
This short code allows a user to change the ringing tone for a ringback call. N represents the number corresponding to the ring tone the user wishes to choose, the numbering starts at 0 selecting Default Ring, 1 selects RingNormal, 2 selects RingType1, etc. For example, if a user wants to set her/his ring pattern for ringback calls to RingType1, the user would dial *81*2# because 2 corresponds to RingType1. This short code is useful for distinguishing a ringback call from any other call simply by the ring tone.

  • Short Code: *81*N#

  • Telephone Number: N

  • Feature: SetRingbackSeq

Set Wrap Up Time

Allows users to change their Wrap-up Time setting, which specifies the amount of time (after disconnecting from a call) before the user can take another call. The default is set on the User | Telephony tab.

Telephone Number

 Time in seconds.

Default Short Code

Short Code Toggles

Phone Manager Control

SoftConsole Control

Programmable Button Control

 WUTim

  • See also: Set No Answer Time

2.1

3.0DT

3.0

3.1

3.2

Example
N represents the number of seconds. For example, if a user wants to set her/his wrap up time to 8 seconds, this user would dial *82*5#. This short code is useful in a "call center" environment where users may need time to log call details before taking the next call. If set to 0 the user does not receive any calls. It is recommended that this option is not set to less than the default of 2 seconds.

  • Short Code: *82*N#

  • Telephone Number: N

  • Feature: SetWrapUpTime

 

 

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