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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Avaya IP Office Technical Tips

EMEA IP Office Technical Tip
001: VM PRO/VM Lite

We have had occasional instances from the field of both the VM Lite and VM Pro stopping
under high load conditions. Further investigation has revealed that the applications can
consume Virtual Memory over a period of time depending on configuration. To resolve
this issue please ensure all VM Pro Server and VM Lite PC's are upgraded to 1.0.21.

The software will also be made available on an IP Office Patch CD (40YCD000ZUKAQ).
This will be supplied to Authorised Distributors.
To install the new software on the VM Pro Server please ensure that the following Services
are stopped before running the executable. It is also good maintenance practice to back up
the VM Pro configuration before attempting an upgrade.
VM PRO Service
IMS Restart Service
IMS(Database) Service
IMS(Gateway) Service
IMS(Voice) Service

On VM Lite close down close the VM Server before attempting the upgrade.

IAvaya IP Office


Avaya 4630 IP Telephone Compact business center: one of many tools for use with the IP Office Another great telephone by Avaya


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