VoIP PBX Carroll Communications is an authorized Avaya business partner
  IP Office Platform
  Carroll Communications Home
  Avaya IP Office 500
  IP Office 406 r2
  IP Office 412
  Avaya IP Office Telephones
  Avaya Voice Mail Pro
  Phone Manager Pro
  IP Office Manager
  IP Office Soft Console
  Avaya Conferencing Center
  Compact Business Center
  Short Codes
  Avaya Data Networking
  IP Office Expansion Modules
  IP Office Licenses
  Centrales Telefonicas
  Voice over IP Phone Systems
  IP Office 403

Business VoIP PBX
Telecommunications Consulting
Phone Locale Settings
IP Office Tek Tips
Phone System Quote
Panasonic Headsets
Tek Tips 100-200
IP Office telephone systems
about us | phone equipment | voip solutions | avaya partner acs telephone systems | site map | contact us

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Avaya IP Office Technical Tips

EMEA IP Office Technical Tip
050: IP Office stops responding to TFTP Requests
*Release Date: 18 October 2004

In the last few days Avaya SMBS tier 3 have received a number of field escalations regarding IP Office 2.1(24). The reported problem is that the IP Office Manager application is unable to either send or retrieve a config. At the same time there are also other symptoms such as the IP Office Phonemanager being unable to retrieve the user list from the IP Office, Voicemail Pro and Voicemail Lite experiencing connectivity problems, as well as terminals being unable to change their divert or forwarding status.

This has now been confirmed as a problem related to the TFTP Reader/Writer in the IP Office running out of available TFTP sessions with which to handle the requests that these applications and functions require.

The root cause of this issue is a timing discrepancy that can occur when a TFTP read request and a TFTP write request occur simultaneously, resulting in the lockup of a TFTP session on the IP Office. If all of the sessions available become locked, then the IP Office is unable to service any further TFTP requests.

The situation can be relieved by rebooting the IP Office Control unit.

If you believe that you are experiencing this issue, please contact your support organisation referencing this technical tip. The Avaya Tier 3 support team will be available to verify that the problem is valid and provide access to a temporary workaround whilst a longer term resolution is identified for inclusion in the next IP Office maintenance software release which is currently scheduled for November 2004.

Avaya IP Office


Avaya 4630 IP Telephone Compact business center: one of many tools for use with the IP Office Another great telephone by Avaya


about | avaya voice mail | avaya one x quick edition | Philadelphia phone systems | vm pro | contact us
PO BOX 186 Spring Lake, New Jersey 07762
1-800-429-0077 ::: 732-280-3200
copyright 2008 CarrollCommunications.com All Rights Reserved.