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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Avaya IP Office Technical Tips

EMEA IP Office Technical Tip
057: Windows 2003 Server and Scansoft TTS
*Release Date: 8 March 2005

It has been noted that there is an issue when attempting to install UK English and Brazilian Portuguese Scansoft Text To Speech (TTS) functionality on Windows 2003 server which will cause the installation to fail.

Investigation has found the issue to be due to the Scansoft TTS installer. A solution for this has been incorporated into the Voicemail Pro Version 3 installation pending a resolution from Scansoft.

In order to support earlier versions of Voicemail Pro with Scansoft TTS on Windows 2003, the attached registry key can be applied to address the known issue. The attachment should be ‘Saved to disk’ as ‘ups.reg’, by right clicking the paper clip icon
and then transferred to the Voicemail Pro PC.

Double clicking the ‘ups.reg’ file once it is on Voicemail Pro PC and then rebooting will apply the required registry changes and allow these to take effect.

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