The minimum PC specifications have been updated in order to provide a comprehensive list of supported hardware for the IP Office Client and Server applications. These specifications are detailed below.
This document supersedes any previously issued document concerning PC specifications for V3.0 applications.
Applications System Requirements:
• Any IP Office system.
• Any desktop telephone.
• Ethernet attached PC running Microsoft Windows 2000/2003/XP
Professional, with the following minimum supported specification:
Server Applications dependencies:
Key: VM Lite – Voicemail Lite VM Pro – Voicemail Pro IMS – Integrated Messaging Pro
CM – Campaign Manager TTS – Text To Speech IVR – Third Party Database Access
CBC – Compact Business Center CCC – Compact Contact Center
Applications |
Min PC Resources |
Intel |
Intel |
AMD |
Notes |
Pentium |
Celeron |
| VM Lite |
256MB RAM |
Any - 1.4GH Clock Speed |
Any - 1.7GH Clock Speed |
Any - 1.4GH Clock Speed |
Attempting to run the applications on lower specification PC’s may cause degradation of operation and will not be supported. |
| VM Pro |
256MB RAM |
Any - 1.4GH Clock Speed |
Any - 1.7GH Clock Speed |
Any - 1.4GH Clock Speed |
To avoid replacing the server when adding new applications we recommend that a Pentium 4
2.8GHz (or equivalent) is used when possible
|
| VM Pro+IMS +CM |
512MB RAM |
Pentium 4 2.8 GH Clock Speed |
Not tested |
Athlon XP 3000+ |
|
| All Athlon 64 chips are supported. |
| VM Pro +IMS +TTS |
512MB RAM Min 20GB drive |
Pentium 4 2.8 GH Clock Speed |
Not tested |
Athlon XP 3000+ |
If the database being queried is located on the VM Pro server the query speed of the database will beaffected by the amount of memory available. Please take into account the memory requirements of the database being queried. |
| All Athlon 64 chips are supported. |
| VM Pro+ ContactStore |
512MB RAM |
Pentium 4 2.8 GH Clock Speed |
Not tested |
Athlon XP 3000+ |
|
| All Athlon 64 chips are supported. |
| VM Pro + CCC |
512MB RAM Min 10GB drive |
Pentium 4 2.8 GH Clock Speed |
Not tested |
Athlon XP 3000+ |
VM Pro and CCC can be run on the same server up to a maximum of 25 agents, 8 ports of VM Pro and on Windows server operating systems only. |
| All Athlon 64 chips are supported. |
| VM Pro + CBC |
512MB RAM Min 10GB drive |
Pentium 4 2.8 GH Clock Speed |
Not tested |
Athlon XP 3000+ |
The client PC needs to be Pentium III, 800MHz with 128MB RAM minimum. |
| All Athlon 64 chips are supported. |
| CCC |
512MB RAM |
Any - 1.4GH Clock Speed |
Any - 1.7GH Clock Speed |
Any - 1.4GH Clock Speed |
|
| CCC + MMM |
512MB RAM Min 10GB drive |
Pentium 4 2.8 GH Clock Speed |
Not tested |
Athlon XP 3000+ |
The database must be run with full SQL; MSDE is not supported with MMM. |
| All Athlon 64 chips are supported. |
| VM Pro +CCC + MMM |
512MB RAM Min 10GB drive |
Pentium 4 2.8 GH Clock Speed |
Not tested |
Athlon XP 3000+ |
The database must be run with full SQL; MSDE is not supported with MMM. |
| All Athlon 64 chips are supported. |
| Conferencing Center |
512MB RAM Min 80GB drive |
Pentium 4 2.8 GH Clock Speed |
Not tested |
Athlon XP 3000+ |
Windows XP Professional, 2000 Professional can be used but would typically support a maximum of 10 web clients. To support more than 10 clients a server with IIS would be required. |
| All Athlon 64 chips are supported. |
| CBC/SMDR |
256MB RAM Min 10GB free disk space. IE 5.5 |
Pentium 4 500 MHz Clock Speed |
Celeron 3 800Mhz clock speed |
Athlon B 800Mhz clock speed |
The Delta Server and CBC can be installed on either the same PC or on separate PC's. In both cases these are the minimum PC specifications.
|
