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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Avaya IP Office Technical Tips
 
732-280-3200
   

Global IP Office Technical Tip
080: PC and Operating System Requirements for IP Office
Applications
*Release Date: 8 July 2005

The minimum PC specifications have been updated in order to provide a comprehensive list of supported hardware for the IP Office Client and Server applications. These specifications are detailed below.

This document supersedes any previously issued document concerning PC specifications for V3.0 applications.

Applications System Requirements:

• Any IP Office system.
• Any desktop telephone.
• Ethernet attached PC running Microsoft Windows 2000/2003/XP
Professional, with the following minimum supported specification:

Server Applications dependencies:


Key: VM Lite – Voicemail Lite VM Pro – Voicemail Pro IMS – Integrated Messaging Pro
CM – Campaign Manager TTS – Text To Speech IVR – Third Party Database Access
CBC – Compact Business Center CCC – Compact Contact Center

Applications
Min PC Resources
Intel
Intel
AMD
Notes
Pentium
Celeron
VM Lite 256MB RAM Any - 1.4GH Clock Speed Any - 1.7GH Clock Speed Any - 1.4GH Clock Speed Attempting to run the applications on lower specification PC’s may cause degradation of operation and will not be supported.
VM Pro 256MB RAM Any - 1.4GH Clock Speed Any - 1.7GH Clock Speed Any - 1.4GH Clock Speed To avoid replacing the server when adding new applications we recommend that a Pentium 4
2.8GHz (or equivalent) is used when possible
VM Pro+IMS +CM 512MB RAM Pentium 4       2.8 GH Clock Speed Not tested Athlon XP 3000+
All Athlon 64 chips are supported.
VM Pro +IMS +TTS 512MB RAM        Min 20GB drive Pentium 4       2.8 GH Clock Speed Not tested Athlon XP 3000+ If the database being queried is located on the VM Pro server the query speed of the database will beaffected by the amount of memory available. Please take into account the memory requirements of the database being queried.
All Athlon 64 chips are supported.
VM Pro+ ContactStore 512MB RAM Pentium 4       2.8 GH Clock Speed Not tested Athlon XP 3000+
All Athlon 64 chips are supported.
VM Pro + CCC 512MB RAM        Min 10GB drive Pentium 4       2.8 GH Clock Speed Not tested Athlon XP 3000+ VM Pro and CCC can be run on the same server up to a maximum of 25 agents, 8 ports of VM Pro and on Windows server operating systems only.
All Athlon 64 chips are supported.
VM Pro + CBC 512MB RAM        Min 10GB drive Pentium 4       2.8 GH Clock Speed Not tested Athlon XP 3000+ The client PC needs to be Pentium III, 800MHz with 128MB RAM minimum.
All Athlon 64 chips are supported.
CCC 512MB RAM Any - 1.4GH Clock Speed Any - 1.7GH Clock Speed Any - 1.4GH Clock Speed  
CCC + MMM 512MB RAM        Min 10GB drive Pentium 4       2.8 GH Clock Speed Not tested Athlon XP 3000+ The database must be run with full SQL; MSDE is not supported with MMM.
All Athlon 64 chips are supported.
VM Pro +CCC + MMM 512MB RAM        Min 10GB drive Pentium 4       2.8 GH Clock Speed Not tested Athlon XP 3000+ The database must be run with full SQL; MSDE is not supported with MMM.
All Athlon 64 chips are supported.
Conferencing Center 512MB RAM        Min 80GB drive Pentium 4       2.8 GH Clock Speed Not tested Athlon XP 3000+ Windows XP Professional, 2000 Professional can be used but would typically support a maximum of 10 web clients. To support more than 10 clients a server with IIS would be required.
All Athlon 64 chips are supported.
CBC/SMDR 256MB RAM Min 10GB free disk space. IE 5.5 Pentium 4       500 MHz Clock Speed Celeron 3 800Mhz clock speed Athlon B     800Mhz clock speed The Delta Server and CBC can be installed on either the same PC or on separate PC's. In both cases these are the minimum PC specifications.

 

 


Avaya IP Office

1-800-429-0077

Avaya 4630 IP Telephone Compact business center: one of many tools for use with the IP Office Another great telephone by Avaya

 

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