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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Avaya IP Office Technical Tips

Global IP Office Technical Tip
087: Avaya IP Office Compact Contact Center V4 and V5 Delta Server
reports ‘comms failure’ and will not connect to the Avaya IP
*Release Date: 3rd August 2005

IP Office Compact Contact Center (CCC) Delta server will not connect to the IP Office and reports ‘comms failure’ when non-alphanumeric characters are entered in the user name or full name field for users or in the name field of groups.

Examples of non-alphanumeric characters include commas, slashes, quotes, @ or “-“.

Permitted characters include: a-z, A-Z, and the space character.

CCC requires a unique name for users and groups. A hunt group cannot have the same name as a user’s full name or user name.

Hunt Groups names should use 12 or fewer characters.


Avaya IP Office


Avaya 4630 IP Telephone Compact business center: one of many tools for use with the IP Office Another great telephone by Avaya


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