Global IP Office Technical Tip
089: IP Office VoiceMail Pro will not allow a message to be left in a
userís mail box
*Release Date: 19 August 2005
Occasionally it will appear that the Avaya IP Office VoiceMail Pro has allowed a caller to record a message in a userís mailbox, but no message light appears on the userís terminal, and no new voicemail messages can be found when the user logs into the
To resolve this issue, use the Avaya IP Office Manager to check the username to confirm whether or not there is a space at the end of the name, and to remove it if present.
Incorrect: ďjsmith ď