Global IP Office Technical Tip
105: Avaya IP Office VoiceMail Pro error “0x80004005 Failed to
browse for email address”
*Release Date: 27 October 2005
When installing VoiceMail Pro software, the following error message may be encountered:
"Failed to browse for an email address..."
This error message occurs when clicking browse to add the email account for “Voicemail to Email” or “IMS” Applications, and is due to VoiceMail Pro attempting to browse Outlook’s contacts folder for accounts when Outlook is not installed on the VoiceMail Pro
server.
The account details can be added in manually by typing the full email address into the account details field and selecting apply. (Apply must be selected otherwise the settings will not be saved).
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