VoIP PBX Carroll Communications is an authorized Avaya business partner
  IP Office Platform
  Carroll Communications Home
  Avaya IP Office 500
  IP Office 406 r2
  IP Office 412
  Avaya IP Office Telephones
  Avaya Voice Mail Pro
  Phone Manager Pro
  IP Office Manager
  IP Office Soft Console
  Avaya Conferencing Center
  Compact Business Center
  Short Codes
  Avaya Data Networking
  IP Office Expansion Modules
  IP Office Licenses
  Centrales Telefonicas
  Voice over IP Phone Systems
  IP Office 403
  Phone System Quote

Business IP PBX Phone Systems

Panasonic Headsets
 
IP Office Tek Tips 1-100
IP Office Tek Tips 101-200
 
IP Office telephone systems
about us | phone equipment | voip solutions | avaya partner acs telephone systems | site map | contact us

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Avaya IP Office Technical Tips
 
732-280-3200
   

Global IP Office Technical Tip
128: Licenses not correctly issued to Compact Contact Center (CCC)
Delta Server
*Release Date: 13 March 2006



When the Windows Firewall Service is enabled and set to automatic:-


and the recommendations in IP Office Technical Tip number 119 have been followed, it has been noted that the Delta Server and Reporter Services have had licensing issues due to the Windows Firewall not opening ports in a timely manner during the start up of
the server.

This technical tip details the creation of a Group Policy to run a script starting the CCC Delta Server and Reporter Services after the Windows Firewall has initialised.

• Create a batch file called ‘StartCCCservice.bat’ containing the lines below:-


• Save the batch file to
C:\WINDOWS\system32\GroupPolicy\Machine\Scripts\Startup

Run the Group Policy editor:-

• Click on Start | Run | ‘gpedit.msc’

• Navigate to Computer Configuration | Windows Settings | Scripts
(Startup/Shutdown)


• Right Click on Startup to select properties. Click on ‘Add’. Browse for the batch file. Select “StartCCCService.bat” and then click on Open. Click on OK, followed by OK again.

• Open the Services to CCC Delta Server and CCC Reporting and set the
properties of both the services to Manual.

Restarting the CCC Server will now run the script and start these services after the Windows Firewall/Internet Connection Sharing service has started; the licenses for CCC activity will be granted correctly and shown as enabled and valid on the IP Office:-

 

 


Avaya IP Office

1-800-429-0077

Avaya 4630 IP Telephone Compact business center: one of many tools for use with the IP Office Another great telephone by Avaya

 

about | telecommunications consulting | avaya one x quick edition | Florida phone systems | vm pro | contact us
PO BOX 186 Spring Lake, New Jersey 07762
1-800-429-0077 ::: 732-280-3200
Copyright 2006 CarrollCommunications.com All Rights Reserved.