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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Avaya IP Office Technical Tips

Global IP Office Technical Tip
167: Initial power bootup of the IP Office IP500 CPU LED continues to
*Release Date: April 5, 2007

The IP Office 4.0 Installation Manual previously states:

“Observe the CPU LED on the rear of the control unit. The LED should go through a green red cycle several times and then stay green on. During this time other LED's may flash as the unit goes through its power on self test cycle.”

The IP Office IP500 system is shipped from the factory with software version 4.0.0 installed. This is not a fully functioning version of software and MUST be upgraded to the IP Office 4.0 GA software available on the Avaya support website. Prior to the upgrade to the GA version of software the CPU LED flash RED upon power-up. The LED will turn GREEN only after a complete and proper installation of the 4.0 GA code.

Additional information on system upgrades can also be found in:
Global IP Office Tech Bulletin Number 80 available on support.avaya.com

Avaya IP Office


Avaya 4630 IP Telephone Compact business center: one of many tools for use with the IP Office Another great telephone by Avaya


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