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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Avaya IP Office Technical Tips

Global IP Office Technical Tip
174: Mobile Twinning on IP Office Software V3.2.57
*Release Date: 2 July 2007

An issue has been reported to Avaya concerning Mobile Twinning on IP Office software version 3.2.57.

Calls to a user fail to ring the twinned extension; these calls will ring the base phone before covering to voicemail after the normal timers expire.

A workaround for this issue is to ensure that the check box “Forwarded calls eligible for mobile twinning” is selected for each twinned user. This option is available under the User/Twinning tab in the Manager application.

Alternatively a private build, version 3.2.572801 is available to resolve this issue.

A fix will be included in a future maintenance release.


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