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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Avaya IP Office Technical Tips

Global IP Office Technical Tip
186: Configuring a VPN Remote IP Phone with an Adtran Netvanta
3305 VPN Router
*Release Date: August 14, 2007

The following document assumes that the user/installer is familiar with configuring both the IP Office and VPN devices, as well as manually configuring IP hard phones. This document is for reference purposes only when creating the VPN tunnels and does not provide any details on how to configure any other aspect of either device.

Test Systems Software Versions and Basic Phone Settings

IP Office Core Software 4.0.7
Adtran Netvanta 3305 Router Software 1.35.17 [Apr 25 2006]
IP Phone Model 5610
IP Phone Firmware 2.3.249
IP Office IP Address
TFTP/File Server
IP Phone IP Address DHCP
IP Phone CallSV
IP Phone CallSVPort 1719 [Default]
IP Phone Router DHCP
IP Phone Mask DHCP
IP Phone FileSv
IP Phone 802.1Q Auto
IP Phone VLAN ID 0
Password used during testing 123456789
Remote ID (Group Name) vpnphone
User Name vpn10
User Password 123456789

1. The IP Phones may require a Virtual IP Address to be configured in the VPN settings. Please take care in choosing a Virtual IP Range. Consider where the phone is most likely to be used and ensure that the Virtual IP Range selected will not conflict. For instance, many VPN IP Phones may be installed at userís homes. Typically a Home Router uses 192.168.0.x or 192.168.1.x as its internal
network range therefore it is recommended that this is not used as a Virtual IP Address Range.

2. IMPORTANT: Many VPN Routers will not allow a direct media path to be established between two VPN Endpoints. It will be necessary to uncheck the Direct Media Path checkbox in the Extension Configuration in IP Office. Failure to
do so will result in No Speech path when two VPN extensions try and establish a call.

3. Review the Sample 46vpnsetting.txt file for simplifying configuration settings on the IP Phones.

4. While the defaults for Encryption are set at 4500-4500 and these settings are preferred, there may be instances where (depending on what the Home router supports) the user may need to either disable this setting, or change to one of the other options.

5. If manually configuring a Virtual IP Address on the IP Hard-phone, ensure that accurate records are kept of IP Address allocations to avoid IP Address conflicts. IP Office Configuration


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Avaya 4630 IP Telephone Compact business center: one of many tools for use with the IP Office Another great telephone by Avaya


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