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| Problem | Solution |
| Telephone doesn’t ring | Ringer volume may be too low. |
| Do Not Disturb or Call Forwarding may be turned on. | |
| Line Ringing may not be set to Immediate. | |
| Telephone may be faulty; switch telephones and try again. | |
| If MLC 6 telephone, is Unique Line Ringing (#209) set to a pattern other than 1? | |
| Display shows only 16 characters per line | Possible power outage; unplug the modular telephone cord and replug. |
| Display time and date aren't right | Is your system's clock correct? |
| Caller ID doesn’t work | Are you subscribed to Caller ID? |
| Is the line connected to a module that supports Caller ID? | |
| Did someone activate Call Coverage? If so, their extension number will appear. | |
| Telephone Doesn’t Work | Is the telephone cord plugged into the right jack on the bottom of the telephone? |
| Telephone may need to be reset; unplug the cord, and with the handset hung up, replug. | |
| Telephone cord may be defective; switch cords and try again. | |
| Telephone may be defective; switch telephones and try again. | |
| There may be a problem with the control unit; switch to a different port and try again. | |
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