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Avaya IP Office

Telecommunications Consulting

Overview of User Guide Voicemail Pro
Logging in to Your Mailbox from Your Extension
Logging in to Your Mailbox from a Different Location
Setting up a Mailbox Access Code
Listen to Messages Overview
Listening to New Messages
Saving a Message
Listening to Old and Saved Messages
Deleting a Message
Forwarding a Message to E-mail
Forwarding a Message to a Different Extension
Forwarding a Message with a Message Header
Forwarding a Message to Your Saved Messages List
Forwarding Future New Messages to Email
Switching Message Forwarding Off
Setting up Email Notifications
Receiving an E-mail Alert for a New Message
Switching E-mail Forwarding and Alerts Off
Listening to Your Greeting Message

Saving Your Greeting Message
Setting Your Greeting Message to Play Continuously
Stopping Your Greeting Message from Playing Continuously
Changing Your Greeting Message
Changing Hunt Group Greeting Messages
Mailbox Administration
Options for Mailbox Callers
Summary of Mailbox Options
Voicemail Help Menu
Default Short Codes
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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

 

   
   

 

 

Setting up a Mailbox Access Code

To protect your mailbox you can set up an access code. This is particularly useful if you log in to collect your messages from a public place.

To set up a mailbox access code:

  1. From your own extension dial *17 to log into your mailbox. For more information, see Logging in to your Mailbox.

  2. When you hear the voice prompt, dial *04.

  3. When you are prompted, key in your current access code. If you do not have one, press # (hash).

  4. When you are prompted, key in the new access code.

  5. When you are prompted to repeat your new access code, key in the new access code again.

  6. When you hear, the message Your access code has now been changed, hang up.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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