Avaya IP Office

Telecommunications Consulting

Overview of User Guide Voicemail Pro
Logging in to Your Mailbox from Your Extension
Logging in to Your Mailbox from a Different Location
Setting up a Mailbox Access Code
Listen to Messages Overview
Listening to New Messages
Saving a Message
Listening to Old and Saved Messages
Deleting a Message
Forwarding a Message to E-mail
Forwarding a Message to a Different Extension
Forwarding a Message with a Message Header
Forwarding a Message to Your Saved Messages List
Forwarding Future New Messages to Email
Switching Message Forwarding Off
Setting up Email Notifications
Receiving an E-mail Alert for a New Message
Switching E-mail Forwarding and Alerts Off
Listening to Your Greeting Message

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Deleting a Message

After you have started to listen to a New message, its status changes to Old. By default, old messages remain in your mailbox for up to 36 Hours before they are deleted as part of the Voicemail Housekeeping activities. As for New Messages it is possible for the System Administrator to change this duration on a Voicemail Pro system. if you are sure that you do not want to keep a message you can delete it while you are listening to it or after you have finished listening to it.

To delete a message:

1. While you are listening to a message that you do not want to keep, press 4.