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Business Phones

Telecommunications Consulting

Overview of User Guide Voicemail Pro
Logging in to Your Mailbox from Your Extension
Logging in to Your Mailbox from a Different Location
Setting up a Mailbox Access Code
Listen to Messages Overview
Listening to New Messages
Saving a Message
Listening to Old and Saved Messages
Deleting a Message
Forwarding a Message to E-mail
Forwarding a Message to a Different Extension
Forwarding a Message with a Message Header
Forwarding a Message to Your Saved Messages List
Forwarding Future New Messages to Email
Switching Message Forwarding Off
Setting up Email Notifications
Receiving an E-mail Alert for a New Message
Switching E-mail Forwarding and Alerts Off
Listening to Your Greeting Message

Saving Your Greeting Message
Setting Your Greeting Message to Play Continuously
Stopping Your Greeting Message from Playing Continuously
Changing Your Greeting Message
Changing Hunt Group Greeting Messages
Mailbox Administration
Options for Mailbox Callers
Summary of Mailbox Options
Voicemail Help Menu
Default Short Codes

Manager Index Pt1
Manager Index Pt2
Manager Index Pt3
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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

 

   
   

 

 

Logging in to Your Mailbox from a Different Location

If you regularly need to log into your mailbox from places other than your office desk, you can ask your system administrator to enable remote access for your mailbox. When this has been done, you can log in from an extension number that is not your own.

To log into your mailbox from a different location:

  1. Dial your extension number.

  2. When you hear your voicemail greeting, press 8.
    You are asked for your access code, if you have set one.

  3. Enter your access code.
    You can now check your messages.

Tip

  • If you regularly log into your mailbox from a location other than your own extension, you can ask your system administrator to set that location as a trusted location. When you log into your mailbox from a trusted location you are not asked for an access code.

By default your own extension is a trusted location. If your extension is in a public area you may want this changed so that you need to enter your access code even from your own extension.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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