Business Phones

Telecommunications Consulting

Overview of User Guide Voicemail Pro
Logging in to Your Mailbox from Your Extension
Logging in to Your Mailbox from a Different Location
Setting up a Mailbox Access Code
Listen to Messages Overview
Listening to New Messages
Saving a Message
Listening to Old and Saved Messages
Deleting a Message
Forwarding a Message to E-mail
Forwarding a Message to a Different Extension
Forwarding a Message with a Message Header
Forwarding a Message to Your Saved Messages List
Forwarding Future New Messages to Email
Switching Message Forwarding Off
Setting up Email Notifications
Receiving an E-mail Alert for a New Message
Switching E-mail Forwarding and Alerts Off
Listening to Your Greeting Message

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Setting up Email Notifications

You can have notification of new messages sent to your e-mail address. The notification can be a simple alert to tell you that you have a message or a copy of the voicemail message if required. For more information, see Receiving an E-mail Alert for a New Message.

In addition, when you listen to a message you can choose to forward it to your e-mail address. For more information, see Forwarding a Message to E-mail.

Before you can use the e-mail options, your system administrator must enter your e-mail address in IP Office Manager. Otherwise you hear the message E-mail is not enabled on this mailbox whenever you try to use an e-mail option. Your system administrator can tell you whether your voicemail system has been configured to use e-mail.