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Avaya Phone Systems

Telecommunications Consulting

Overview of User Guide Voicemail Pro
Logging in to Your Mailbox from Your Extension
Logging in to Your Mailbox from a Different Location
Setting up a Mailbox Access Code
Listen to Messages Overview
Listening to New Messages
Saving a Message
Listening to Old and Saved Messages
Deleting a Message
Forwarding a Message to E-mail
Forwarding a Message to a Different Extension
Forwarding a Message with a Message Header
Forwarding a Message to Your Saved Messages List
Forwarding Future New Messages to Email
Switching Message Forwarding Off
Setting up Email Notifications
Receiving an E-mail Alert for a New Message
Switching E-mail Forwarding and Alerts Off
Listening to Your Greeting Message

Saving Your Greeting Message
Setting Your Greeting Message to Play Continuously
Stopping Your Greeting Message from Playing Continuously
Changing Your Greeting Message
Changing Hunt Group Greeting Messages
Mailbox Administration
Options for Mailbox Callers
Summary of Mailbox Options
Voicemail Help Menu
Default Short Codes

Manager Index Pt1
Manager Index Pt2
Manager Index Pt3
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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.



Voicemail Help Menu

You can press 8 at any time to listen to the Help Menu.

  • 1 - Play old messages.

  • 2 - Play saved messages.

  • 3 - Edit your greeting.

  • 4 - Delete the message you are currently listening to.

  • 5 - Save the message you are currently listening to.

  • 6 - Forwarding options.

  • 7 - Repeat the last message.

  • 8 – Help.

  • 9 - Skip the message.

  • ** - Call back the sender. Only while listening to the message internally.

  • *01 - Direct all messages to e-mail.

  • *02 - Send e-mail notification.

  • *03 - Turn off e-mail functions.

  • *04 - Change your access code.

Additional features (not announced)

  • # - Forward message.

  • * - Rewind message.

  • 0 - Pause message (while you hold down 0 ) or call voicemail reception






























































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