The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.
Listening to New Messages
When you have logged into your IP Office mode mailbox, you hear an announcement to tell you how many new voicemail messages you have, if any. The first of these is then played to you.
Note
Your system administrator can configure the length of time for which messages remain in your mailbox. Check with your system administrator if you need to know how long messages are kept.
While you are listening to a message, you have the following options:
To delete the message: Press 4. For more information see, Deleting a Message.
To save the message: Press 5. For more information see, Saving a Message
To forward the message: Press 6. For more information see, Forwarding Voice Messages: Overview.
To repeat the last message: Press 7.
To skip the message: Press 9.
To call back the sender (if internal): Press **.
To fast forward: Press #.
To rewind: Press *.
To pause: Press 0. Use * to restart.
You can also:
Repeat the last message that you listened to.
Skip a message that you decide you do not need to hear.
