IP Office has a full range of communications tools that have been integrated into this cost effective platform. Remote LAN access, Computer Telephony Integration , customer relationship management, high-speed internet access and voicemail are just a few of the communications needs of the small to medium enterprise delivered by Avaya's IP Office family.
From 2 to 360 extensions, an IP Office platform gives you the flexibility to choose the solution that is right for your organization. Utilize it as a voice solution, employing VoIP technology, more traditional telephony, or a combination of the pair, and benefit from an exhaustive set of features. It is also possible to use the IP Office as a data solution across both local and wide area networks. Used as a converged solution, the IP Office meets both your voice and data requirements. Its networking capabilities allow for deployment across a number of locations with one central management point and shared voicemail.
Avaya IP Office is easily managed through IP Office Manager, a Microsoft Windows-based PC software application, which connects to the system using the TCP/IP protocol. An array of applications, from basic call handling to full call center functionality, including real time and historic reporting will improve productivity and overall communications.
Support for remote workers is an integral part of the Avaya IP Office, helping to ensure that home and mobile workers are as effective remotely as they are from an office location. Avaya IP Office is an applications platform delivering the tools that can help you improve customer service and satisfaction, increase productivity, and boost your bottom line. .Its sophisticated applications, including integrated messaging, voice mail, and auto attendant, help your staff to manage calls and messages more efficiently.
Protect your technology investment with Avaya's IP Office family, which supports common software, applications, telephones, and a range of end user devices. Expansion modules meet your growing needs, while retaining the cost-effectiveness of your original investment.