Business Telephone Systems

Telecommunications Consulting

Overview of User Guide Voicemail Pro
Logging in to Your Mailbox from Your Extension
Logging in to Your Mailbox from a Different Location
Setting up a Mailbox Access Code
Listen to Messages Overview
Listening to New Messages
Saving a Message
Listening to Old and Saved Messages
Deleting a Message
Forwarding a Message to E-mail
Forwarding a Message to a Different Extension
Forwarding a Message with a Message Header
Forwarding a Message to Your Saved Messages List
Forwarding Future New Messages to Email
Switching Message Forwarding Off
Setting up Email Notifications
Receiving an E-mail Alert for a New Message
Switching E-mail Forwarding and Alerts Off
Listening to Your Greeting Message

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Default Short Codes

You can use the following default short codes from your own extension.

• Log into your mailbox from your own extension: Dial *17.

• Turn voicemail on or off: Dial *18 (on) or *19 (off).
  When off, this stops the system from forwarding callers to your mailbox when you are busy or do not answer. It does not stop messages from being forwarded to your mailbox by other mailbox users.

• Turn voicemail ringback on or off: Dial *48 (on) or*49 (off).
  When this option is on, ringback occurs whenever you end a call and replace the telephone handset (unless another call is waiting). The system rings your telephone and when you answer, prompts you to log into your mailbox.