Basic Actions Tab
Generic Action
 This action can be used to simply play a prompt to the caller through its Entry Prompts tab. For details of the default tabs see Standard Action Tabs.
This action can be used to enter custom commands for the voicemail server. The maximum length for the string is 128 characters.
One example is using the command FWD:201#202#203#204#205## to foward a message to multiple mailboxes, the message being recorded by a preceding Voice Question or Edit Play List Action. The 128 character length limit restricts this to 31 three-digits extensions, 24 four-digits extensions and so on.
Speak Text Action
 This action allows any text to be spoken to the caller. Use of the Speak Text action requires TTS (Text to Speech) to be installed and licensed, see Text to Speech.
Specific Tab
Menu Action
 This action allows you to specify DTMF tones for which you want to create connections to following actions.
For details of the default tabs see Standard Action Tabs, this section details only tabs and settings specific to this type of action.
Specific Tab:
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Touch Tones:
Use the check boxes to indicate the DTMF tones for which connections are required. Note that each Menu Action supports a maximum of 15 branch options.
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 Add a Sequence of Tones:
You can add a sequence of tones to the menu. If a sequence is added, ensure that the associated tick box is ticked before selecting OK. Note that the sequence must be unique, is 5 is selected then no other sequence beginning with 5 can be used.
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? = Any Digit:
The ? character can be used to represent any digit (except * and #). For example 123??? can be used for any six digit string starting with 123. See Example Call Flow: SelfSelect Module.
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$ = Any Sequence of Digits:
The $ character can be used to match any sequence of digits for which there is no other match. Key press entry is ended either by the caller pressing # or 5 seconds after the last digit dialed.
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F = For Fax Calls
The F letter can be used to automatically detect any incoming fax calls. Once detected the calls can be routed to another number. See Routing Fax Calls Using a Menu Action.
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Wait for a key press for up to:
This option can be used to perform a timeout action if no suitable key match is entered.
Goto Action
 Takes the caller to another start point. Note: Though you can connect this action to a following action, the connection will not be used.
For details of the default tabs see Standard Action Tabs, this section details only tabs and settings specific to this type of action.
Specific Tab:
- Please Select a node to go to:
Click  to browse for the start point. You can also browse the available call variables. You can also type the name of the start point directly.
- For short codes the browse method does not work. Instead enter "Short Code.xxx" where xxx is the short code key sequence.
Disconnect Action
 This action disconnects the caller.
For details of the default tabs see Standard Action Tabs, this section details only tabs and settings specific to this type of action.
Home Action
 Returns the caller to the start point of the calls entry into voicemail.
For details of the default tabs see Standard Action Tabs, this section details only tabs and settings specific to this type of action.
- General Tab:
The PIN option is not used for this action.
Module Return Action
 This action is used within modules only. It creates a connection point from the module to subsequent actions within any call flow that uses the module. A module can use several Module Return actions if necessary.
This action has no properties.
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