The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.
Changing SMTP and MAPI Settings
Switching Between MAPI and SMTP/Entering MAPI Settings
By default the Voicemail Pro installation process assumes that SMTP will be used and requests SMTP email account settings during installation setup.
Start the Voicemail Pro Client.
Click Preferences and select General.
Select the MAPI tab.
The Use Email Protocol settings allows you to switch Voicemail Pro between either MAPI or SMTP.
If MAPI is selected, a valid MAPI profile and password must be entered in the fields above. That MAPI profile must exist within the MAPI email client on the server PC and be useable by the account under which the Voicemail Pro service is running.
If SMTP is selected, the SMTP email account settings must be entered as shown below.
Click OK.
Click Save and Make Live.
Changing the SMTP Email Account Settings
Within Windows, select Start | Settings | Control Panel.
Select IP Office Voicemail Pro.
Select the SMTP Email Settings tab.
Enter the settings to match the customer's email server and the email account configured on that server for the Voicemail Pro service.
Select the Email Settings tab.
Enter the email address for the account setup on the customer's email server for the Voicemail Pro service.
Click Check to test connection to that email account.
