The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.
System Preferences: Directories
System Preferences: Directories
This tab is used to indicate where various folders used are located.
Voicemail Server Directory
Indicates the location of the voicemail server program. This is the folder to which the file Root.vmp is saved when the Save & Make Live command is used.
Voicemail Server Speech Directory
Indicates the location of the folders containing the libraries of speech prompts.
Remote Campaign Directory
Use this field to browse for the directory in which campaign files should be stored.
MAPI System Preferences
This tab allows the selection of either MAPI or SMTP operation for the sending of emails. Emails services are used for voicemail email, IMS and email text to speech. Therefore the settings here should not be adjusted without first confirming that all other steps appropriate to which ever of those service is being used have been followed. See also Server Configuration.
MAPI Profile
Allows the voicemail server to sign on to MAPI using a particular profile name if necessary.
MAPI Password
This is the password for the profile specified above.
Use Email Protocol
Allows the selection of SMTP (send voicemail email alerts only) or MAPI (voicemail email, email TTS). Requires further email configuration and setup, see Voicemail Email. If the protocol is changed, the Voicemail Pro service must be stopped and restarted.
