In conjunction with MAPI email clients and Exchange server, TTS can be used to read new emails in a user's email inbox when they access their voicemail mailbox.
This feature is only supported for Intuity mode. Users hear their new voicemail messages and then the number of "Messages with text". Before each email is spoken, details of who it is from, when and the size are given. This allows large or non-urgent emails to be skipped.
On the Exchange Server, ensure that Voicemail user account is granted rights to access all user email boxes, or;
Within each user's Outlook:
Select Tools | Options.
Add the Voicemail account as a delegate.
If not already done, install and test TTS operation using a Speak Text action.
Using IP Office Manager, load the IP Office configuration and open the settings for each user.
In Voicemail Email enter the user's email address. The same address is used for both Voicemail Email and Email Reading services.
Tick Voicemail Email Reading.
For systems upgraded from 2.0, where a + sign was used in front of the users email address to indicate Email TTS usage, the + sign is automatically removed and the tick box ticked.
Voicemail Email alerting is a separate option.
Click OK and merge the new configuration back to the IP Office system.
Send the user a test email. Then access the user's voicemail mailbox and check whether following the voice messages a new "message with text" is announced.