The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.
Email Settings
This tab specifies settings related to the email system.
Account Details:
This specifies the MAPI email account used for IMS email messages. Select Browse to display a list of available email accounts.
Transmit Wave File:
For IMS. Specifies whether .wav files of voicemail messages should be sent within the message emails file as well. The sending of .wav files across a network creates a high loading on the network and networks servers. A one-minute message requires a 1MB .wav file.
Attach wave file to message
This allows the recipient to copy the .wav file for use elsewhere.
Embed wave file in message
This method does not allow the user to copy the .wav file for use elsewhere. The embedded file however is compressed and therefore smaller than an attached file.
SMTP Email Settings
The details entered on this tab are used for defining connections to external SMTP Email Servers. Note that the fields in this tab may vary according to whether IMS or Voicemail Pro Networked Messaging (VPNM) is installed.
SMTP Server Settings
Mail Server Name: The name of the SMTP mail server. This should be the fully qualified domain name.
Port Number: The receiving port on the SMTP mail server. The default is 25.
Mail Drop: Used with VPNM to indicate the destination folder for outgoing emails on the SMTP Server.
Server Requires Authentication:
An Optional setting. If required the Account Name and Password need to be entered. There is an option to select Challenge response Authentication if required.
