The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.
Setting a Mailbox Fax Number
When a System Fax Number has been set, it is used as the default destination for any fax calls received in a mailbox, see Setting the Voicemail Pro System Fax Number. When this is enabled, Intuity mode mailbox users can also set their own mailbox fax destination.
Login to the mailbox.
press 5 to access personal options.
Press 3 for fax options.
Press **5 to set a fax printing number. Enter the fax extension number and then press #.
Enter **5 to change the number again or *3 to delete it (reroutes fax calls to the System Fax Number).
Routing Fax Calls Using a Menu Action
The F character can be added to the Touch Tone options of a Menu action to match the receipt of fax tones. The corresponding result can then be routed as required for fax calls received by that call flow.
For example the module call flow below is using F to redirect incoming fax calls to a specific transfer number.
The F result was added to the Menu actions Touch Tones tab using the icon.